Welcome to TechStack for Experts. These Terms of Use ("Terms") govern your use of https://www.techstackforexperts.com and its related pages, quizzes, assessments, emails, booking tools and free resources (together, the "Site"). The Site is operated by [Legal Business Name] ("TechStack," "we," "us" or "our").
By using the Site, taking the Revenue Leak Assessment, booking a call or submitting your information, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Site.
1. Who can use the Site
You must be at least 18 years old to use the Site. The Site is designed for business owners and professionals using it for business purposes.
If you use the Site on behalf of a business, you confirm that you're authorized to accept these Terms for that business. In that case, "you" means both you and the business.
2. The Revenue Leak Assessment
The Revenue Leak Assessment (the "Quiz") is a free self-assessment. It identifies where your business may be losing revenue based on the answers you give.
Your result is generated automatically from your answers. It's intended for educational and informational purposes only. It is not an audit, a financial analysis, or professional financial, legal, accounting, tax or marketing advice tailored to your circumstances.
Examples, benchmarks and statistics on the Site and in our emails (such as conversion rates, response-time research or review statistics) come from third-party sources or are illustrative. They're included to help you understand a concept. Your own numbers will depend on your industry, market, offer, team and many other factors.
You agree to answer the Quiz honestly and to provide accurate contact information. Inaccurate answers will produce inaccurate results.
3. Free discovery calls, audits and resources
We may offer complimentary discovery calls, audits, custom email examples and other free resources. These are offered with no obligation to buy anything.
Any estimate we share of what a revenue leak may be costing you is an estimate. It's based on the information you give us and on general assumptions, and it isn't a promise of what you'll earn or recover.
We may decline, reschedule or discontinue any free offer at any time. Free offers have no cash value and can't be transferred.
If you reply to one of our emails and we write something for you, such as a custom "9-word email," you're free to use it in your own business. We may use an anonymized version, with your name and business details removed, as an example in our own content.
4. Paid services
If you hire us for paid services, such as marketing automation, CRM setup, database reactivation or ongoing support, those services are governed by a separate written agreement, proposal or statement of work.
If that agreement conflicts with these Terms, the agreement controls for those services.
5. Communications from us
When you take the Quiz, book a call or contact us, you agree that we may contact you by email about your results, your booking and your request.
We send marketing emails, such as our newsletter, tips and offers, only where we have your consent or are otherwise permitted by law. Every marketing email includes an unsubscribe link, and we honour unsubscribe requests promptly (within 10 business days at most).
Text messages (SMS). We send text messages only if you opt in to receive them. By opting in, you agree to receive recurring messages from TechStack about your results, bookings, reminders and offers. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Consent to receive texts is not a condition of any purchase. Mobile carriers are not liable for delayed or undelivered messages.
Phone calls. If you book a call, we'll call or video-conference you at the time you choose using the details you provide.
6. Our intellectual property
The Site and everything on it belong to TechStack or our licensors. This includes the Quiz, its questions and scoring, the leak categories and results pages, our emails, stories, text, graphics, logos and design. It's protected by copyright, trademark and other laws.
We give you a limited, personal, non-exclusive, non-transferable licence to view and use the Site for your own business. You may not copy, republish, sell, license or distribute our content, or use it to build a competing quiz, course or product, without our written permission.
You're welcome to use the ideas and techniques we teach, such as the 9-word email, in your own business. That's the point of sharing them. What you can't do is repackage our materials as your own training, template or product.
7. What you send us
You keep ownership of the information you submit, including Quiz answers, email replies, form entries and anything you share on a call ("Submissions").
You give us permission to use your Submissions to provide the Site, respond to you, deliver the services you ask for and improve what we offer, as described in our Privacy Policy.
Please don't send us:
- Personal information about other people (such as your clients or patients) unless you have the right to share it with us
- Health information, payment card numbers, government ID numbers or passwords through the Quiz, email or contact forms
- Anything that's confidential to someone else, unlawful or infringes another person's rights
8. Acceptable use
You agree not to:
- Use the Site for any unlawful, fraudulent or harmful purpose
- Submit false information or impersonate any person or business
- Upload viruses, malware or any code designed to damage or interfere with the Site
- Scrape, crawl, harvest or collect data from the Site using automated means
- Copy, reverse engineer or try to extract the Quiz's scoring logic
- Interfere with the Site's security, servers or networks
- Use the Site to send spam or unsolicited messages
We may suspend or block access for anyone who breaks these rules.
9. Third-party services and links
The Site relies on third-party tools, including our CRM and marketing platform, calendar booking, video conferencing, email delivery and payment processors. When you use a third-party tool through the Site, that provider's own terms and privacy policy also apply.
The Site may link to other websites, such as research sources. We don't control those sites and aren't responsible for their content, accuracy or practices.
10. No guarantees
We work hard to share useful, accurate information, but the Site and all content, results and resources are provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.
Results are not guaranteed. Stories, case studies and examples on the Site and in our emails, including Lisa's own sports-camp results, reflect individual experiences. They are not typical and are not a promise that you'll get similar results. Your results depend on your business, your market, your effort and factors outside anyone's control.
We don't guarantee that the Site will always be available, uninterrupted or error-free.
11. Limitation of liability
To the fullest extent the law allows, TechStack and its owners, employees and contractors are not liable for any indirect, incidental, special, consequential or punitive damages. This includes lost profits, lost revenue, lost data or business interruption arising from your use of the Site, even if we were told these damages were possible.
Our total liability for any claim relating to the Site is limited to the greater of (a) the amount you paid us to use the Site in the 12 months before the claim, or (b) $100 CAD. Liability for paid services is governed by your service agreement.
Some jurisdictions don't allow certain limitations, so some of these may not apply to you. Nothing in these Terms limits liability that can't legally be limited.
12. Indemnity
You agree to cover TechStack and its owners, employees and contractors for any claims, losses and reasonable legal costs that arise from your breach of these Terms, your misuse of the Site, or information you submit that you didn't have the right to share.
13. Privacy
Our Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. It forms part of these Terms.
14. Suspension and termination
We may suspend or end your access to the Site, or any part of it, at any time if we reasonably believe you've broken these Terms or the law. Sections 6, 7 and 10 to 17 continue to apply after your access ends.
15. Governing law and disputes
These Terms are governed by the laws of [Province/State] and the federal laws of Canada that apply there, without regard to conflict-of-law rules.
If you have a concern, please contact us first. Most issues can be sorted out quickly. If we can't resolve a dispute informally within 30 days, you and we agree that it will be handled by the courts of [Province/State].
If you're a consumer, you may have rights under your local consumer protection laws that these Terms can't override.
16. Changes to these Terms
We may update these Terms from time to time. When we do, we'll change the Effective Date at the top of this page. If a change is significant, we'll make reasonable efforts to let you know, for example by email or a notice on the Site.
Your continued use of the Site after changes take effect means you accept the updated Terms.
17. General
These Terms, together with our Privacy Policy and any service agreement you sign with us, are the entire agreement between you and TechStack about the Site. If any part of these Terms is found unenforceable, the rest still applies. If we don't enforce a provision right away, we haven't given up the right to enforce it later. You may not transfer your rights under these Terms. We may transfer ours as part of a merger, acquisition or sale of our business.
18. Contact us
Questions about these Terms? Get in touch:
TechStack for Experts
Email: lisa@techstackforexperts.com